Frequently Asked Questions
Jetter quotes
Why should I request a quote?
To find the best solution tailored to your specific needs and better understand the costs and services it entails.
Which jetter is right for me?
Click here to use our tool to find out.
Safety
What is a class B jetter?
Any water jetter unit where “bar liters” is 5600 or higher. All Enviroline systems are class B jetters except for the Viper A unit.
What are the water jetting safety protocols?
Using high-pressure water presents some risks. To comply with Australian standards, you must complete a course first. This ensures you understand the proper safety equipment and methods to use. For more detailed information, you can download our water jetting safety guide.
What do I have to do before using a class B jetter?
To comply with Australian Standards AS4233.1, all operators should complete mandatory training before using a class B jetter. Use proper safety equipment and secure environment first.
Delivery
Where do you deliver?
We deliver Australia–wide and worldwide. Check our freight options below.
What are your freight options?
| < 3kg | 1 – 4 days | $16.50 |
| < 3kg | Next day* | $32.45 |
| < 10kg | Next day* | $45.38 |
| < 50kg | Next day* | $60.00 |
| < 100kg | Next day* | $357.50 |
| > 100kg | PLEASE CALL FOR PRICING |
*For next day delivery in NSW and most eastern states, please anticipate a slightly extended delivery time for longer distances.
Worldwide: call for pricing.
Maintenance
How do I maintain my Rootax nozzle?
You can watch the dedicated video here.
Where can I get a jetter manual?
Go to our download page.
General
Where is Enviroline located?
Our facility is in St Marys, Western Sydney.
How to find a dealer?
You can deal with us directly. We deliver Australia–wide and worldwide.
Are Enviroline’s products Australian made?
All the water jetting systems and fleet solutions are manufactured locally in our state-of-the-art facilities in St Marys, Western Sydney. We also import quality products from Germany for pipe inspection equipment.
Products
Can I hire jetting equipment?
We don’t provide hiring services but we have financing options available that will allow you to own your equipment at the end. Which is more beneficial for your business.
What pipe inspection camera do I need?
It depends of your needs. If you are a plumber doing mainly domestic jobs, our small SR30 drain camera will work perfectly. It’s light and compact. If you also deal with bigger units, or light commercial jobs, we recommend the SR60 model. Finally, if you’re a council or water authority, we supply Ibos crawler cameras for sewer pipe maintenance and reporting obligations.
Troubleshooting
My jetter doesn’t start, what do I have to check?
Watch the dedicated video here.
Why does my hose keep bursting?
If you’re dealing with continuous hose bursts, you might want to learn why and how to avoid that by reading our complete guide here.
How do I connect my remote?
Go to our resource page to download the remote pairing instructions.
